Frequently Asked Questions

1. What products do you offer?

At Aera & Co., we offer a carefully curated selection of high-quality products designed to enhance your lifestyle. Our range includes innovative solutions for your everyday needs, and we are continuously expanding to bring you even more options in the future.

2. Do you offer cash on delivery (COD)?

Yes, we offer COD across the UAE for a secure and easy shopping experience.

3. How long does delivery take?

Orders are typically delivered within 1–3 business days.

4. How can I track my order?

Once your order is dispatched, a tracking link will be sent via email.

5. What is your return policy?

We want you to love your purchase! If you’re not satisfied, you can refer to our Return Policy for detailed information on returns, exchanges, and refunds.

6. How can I review a product I purchased?

After delivery, you’ll receive an email with a “Write Review” button directing you to the product page. You can also leave a review directly on our website.

7. Are your products authentic?

Yes! We source our products from trusted suppliers to ensure 100% authenticity and quality.

8. How can I contact Aera & Co.?

For any queries, email us at support@aeraandco.com or message us on social media.

9. Do you offer discounts or promotions?

Follow us on Instagram for updates on exclusive deals and offers.

10. Can I collaborate with Aera & Co.?

We love working with creators and influencers! Reach out at support@aeraandco.com with your proposal.